Delivery Terms & Conditions

SHIPPING

We send orders using door-to-door courier delivery for a flat fee of R49.99  Nationally and a free delivery for entire order above R399.99. Hassle free returns and guaranteed cashback on refunds.

We are based in Durban so orders within Durban will be delivered within 2 working days. Other major centers will be 3 - 4 working days. Outlying towns and regional areas can take up to 7 working days.

RETURNS

Please contact us from our contact details to arrange any returns within 5 days from delivery date

REFUNDS

If you decide that you no longer want the item then please note that we can only issue a refund if the product is not damaged by a customer (Investigation will take  place if a product was damaged in transit and costs will be covered for it) or the item is unused. In this instance please understand that we will ask you to cover the cost of the courier back to us. We will issue a full refund (excluding delivery fee) once we have received the item and assessed it condition

When issuing a refund we will process the refund back to you using the same payment method which was used for the order. Please note that refunds to credit cards can take up to 7 working  days to reflect back in your account.

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